Return Policy

Return Policy

Last Updated: October 25, 2025

Your satisfaction is our priority. If something doesn’t feel right, we’ll gladly help with a return.

You can request a return within 30 days of receiving your order, provided that:

• The product is in its original condition
• Unused, unworn, and free of damage
• Tags remain attached and packaging is intact
• A receipt or proof of purchase is included

Once we receive and inspect the item, we’ll notify you and process a refund to your original payment method. Please note: shipping charges are non-refundable, and return shipping costs may apply.

Eligible Return Cases

• Misprints or poor-quality printing
• Spelling mistakes made by us on the design
• Wrong color sent compared to the order
• Stains or unexpected marks on the garment
• Any other errors caused by our production or service

Non-Returnable Cases

• Wrong size chosen by the customer
• Incorrect design/print selection submitted by the buyer
• Spelling errors in custom text provided by the customer

For any return questions or assistance, contact us at support@onlinemxp.com. Please double-check your order details before confirming to avoid issues.

♥ Thank you for supporting our independent U.S. clothing brand — every purchase keeps our Garment Center alive. ♥