Shipping & Delivery

📦 Shipping & Delivery Policy – Comprehensive Version

Last Updated: October 25, 2025

At ONLINE MXP SHOP LLC (onlinemxp.com), we believe that a smooth and reliable shopping experience doesn’t end at checkout — it extends all the way to your doorstep. This Shipping & Delivery Policy explains how your order is processed, shipped, and delivered within the United States.

Our policy focuses on four key areas: fast order handling, affordable flat-rate shipping, clear delivery windows, and protection for lost or damaged packages.

1. Order Processing & Handling Time

• All orders are reviewed, packaged, and prepared for shipment within 1–2 business days after payment confirmation.
• Orders placed on weekends or U.S. holidays are processed on the next business day.
• Once shipped, you will receive an email confirmation with a tracking number to monitor delivery in real time.
• Our team works diligently to ensure every order leaves our facility quickly and securely.

2. Delivery Time & Flat-Rate Shipping

• Flat Rate Shipping: Every order ships for $6.99, regardless of item count.
• Delivery Timeframe: Most packages arrive within 3–6 business days once shipped.
• Trusted Carriers: We partner with UPS, USPS, and FedEx to deliver safely and on time.
• Where available, faster or alternative delivery options may be offered at checkout.

3. Shipping Coverage

We currently ship within the 48 contiguous United States.

We do not ship to Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands, APO/FPO/DPO addresses, or international destinations at this time.

4. Delivery Estimates & Possible Delays

Delivery windows are estimates. Delays may occur due to:

• Weather disruptions or natural events
• National holidays and peak seasons
• Carrier-related issues or service interruptions outside our control

We always work to keep your package on track and will notify you of significant delays when possible.

5. Lost, Damaged, or Delayed Packages Protection

If your package is lost (no tracking updates for an extended period), damaged on arrival, or significantly delayed, contact us within 7 days of the estimated delivery date at support@onlinemxp.com.

Please include:

• Your order number
• A description of the issue
• Clear photos if the package or items were damaged

We will file a claim with the carrier and provide either a replacement or a refund, according to your preference and product availability.

6. Helpful Tips for Smooth Delivery

• Double-check your shipping address before confirming your order.
• Choose a secure delivery location where someone can receive the package.
• Use your tracking number to monitor progress.
• Report issues promptly so our support team can assist quickly.

7. Our Commitment to You

At ONLINE MXP SHOP LLC, we aim to keep shipping reliable and stress-free with quick handling, flat-rate pricing, and dependable carriers. If you have any questions about this policy or your order, contact our customer service team at support@onlinemxp.com.